App settings
In the App Settings section, administrators can personalize key aspects of the customer-facing and agent-facing applications. This customization enhances user experience by aligning the app's look and functionality with the company's branding and operational preferences.
Customer App Settings :
- Customer App Name: This field allows for the input of the name of the customer application as it will appear to users.
- Customer App Icon: Here, administrators can upload or change the app icon, which represents the visual identity of the app. It requires an image with specific dimensions (1024x1024 pixels).
- Customer iOS App Link: Provides a field for the URL where iOS users can download the customer app, often linked to the App Store.
- Customer Android App Link: Similarly, this is for the URL where Android users can download the customer app from the Google Play Store.
- Customer App Theme Color: Administrators can select a color that will define the theme of the customer app, usually aligned with the branding color scheme.
Agent App Settings :
- Agent App Name: Just like the customer app, this is where the name of the agent application is specified.
- Driver App Icon: This upload field is for the driver or agent app icon, which can be customized to differentiate it from the customer app if necessary.
- Driver iOS App Link: Administrators provide the link for the iOS version of the agent app.
- Driver Android App Link: This is for the link to the Android version of the agent app.
- Driver App Theme Color: This setting allows for the customization of the theme color for the agent app, which could be distinct from the customer app to avoid confusion.
